If there's any questions of the product,e.g. the price,production time,customized,or if you need rushing the order,

please contact us by online chat or message.

Due to the time difference between different countries, if we can't timely reply to you by chatting online. 

Please contact us via the message.Thank you.

Gentille Dress loves you and we want to make you happy. So please read the return policy below carefully.

1. When making an order, please pay careful attention to item details and sizing information. If you have any questions,

we're happy to help; send all product inquires to me via alibaba and we'll get back to you as soon as possible;

2. Pls contact us within 2 days (48 hours) after the reception of parcel and state the problem of items and reason for return;

3. Items should be returned in its original condition without signs of wear, tear or odors;

4. Return shipping cost would be charged by buyer. It would be buyer’s responsibility to pay for the shipping fee of sending

back and exchange;

5. It would not be considered to return items without any quality problems.

6,we cant accept refund for custom made dress if the buyer want to custom color/size/design